FAQ GRAPE - Migration of data from current redirect to GRAPE

How to migrate your data to GRAPE !!!
When do we switch over:
- GRAPE is active since Monday June 16th 2025
Not ready to switch to GRAPE
If you are not ready, there is no problem as we created a solution for this.
On June 16th, each N610/N670/N870/Integrator is redirected to GRAPE !!!
Your N610/N670/N870/Integrator is available in GRAPE:
- It will be managed by GRAPE
- Redirect to your own provisioning server is supported
- Auto-provisioning is supported
- The current redirect server will not be used anymore
Your N610/N670/N870/Integrator is not available in GRAPE:
- We will redirect the device from GRAPE to the current redirect
- Redirect to your own provisioning server is supported
How to migrate your data from the current redirect to GRAPE?
On the 16th of June
- Login GRAPE
- Go to: Phones - Add

- Select IMPORT FROM GIGASET (This feature is visible from June 12th)

- Gigaset authorization name: The login username of the current redirect server (Not GRAPE)
Gigaset authorization password: The login password of the current redirect server (Not GRAPE)
Gigaset provider name: The current provider name as defined in the current redirect server, Leave empty to import all !!!
Your Company: The company name in GRAPE where to add your devices
Provisioning Profile: You can add a GRAPE provisioning Profile with more settings if required - Click on "Save" to start the import
- You can see the result of your import: Phones - IMPORTS

When you have questions, you can:
- Contact your local technical sales (Preferred)
- Look at our wiki GRAPE - Whitepaper
- Send an e-mail to GRAPE@Gigaset.net
Best Regards,
Your Gigaset Professional Team