Interop IP Devices XRC Services


XRC Services

About XRC Services

De XRC services Group verzorgt en ontzorgt IT- en Communicatiediensten. Het unieke portfolio van de XRC services Group is ondergebracht in branchegerichte dienstenpakketten die uitsluitend via gecertificeerde partners worden verkocht.

XRC services voorziet in het leveren van advies, hardware, software en (installatie)diensten op IT & Communicatie gebied binnen verschillende branches. Of het nu gaat om de noodzakelijke dataverbindingen voor telefonie omgevingen, beveiligingssystemen, multimediadiensten, kassacommunicatie, pinautomaten, netwerkbekabeling, ICT beheer of servicediensten.

See below for a list with supported features when using the Gigaset PRO IP Devices on the providers network.

Supported features

Feature                                       

Maxwell 10

Maxwell 3

Maxwell 2

Maxwell basic

N870 IP

N720 IP

N510 IP

Software release:  

 2.6.32

2.16.6 

 2.16.6

2.16.6

2.12.0

108

242

Basic Call

Yes

 Yes

Yes 

Yes

Yes

Yes

Yes

Calling line (CLIP)

Yes 

Yes 

Yes 

Yes

Yes

Yes

Yes

Connected line (COLP)

-1

-1

-1

-1

-1

-1

-1

Anonymous call

-2

-2

-2

-2

-2

-2

-2

Do Not Disturb

Yes 

 Yes

Yes 

Yes

Yes

-

-

Message waiting

Yes 

Yes 

Yes 

Yes

Yes

Yes

Yes

Call list/history

Yes 

Yes 

Yes 

Yes

Yes

Yes

Yes

Voice mail deposit/retrieval

-1

-1

-1

-1

-1

-1

-1

Call waiting

Yes

Yes 

 Yes

Yes

Yes

Yes

Yes

Call Hold / Toggle

Yes 

Yes 

 Yes

Yes

Yes

Yes

Yes

Call forward (CFU)

-2

-2

-2

-2

-2

-2

-2

Call forward (CFNR)

-2

-2 

-2

-2

-2

-2

-2

Call forward (CFB)

-2

-2

-2

-2

-2

-2

-2

Call Transfer attended

Yes 

Yes

Yes

Yes

Yes

Yes

Yes

Call Transfer early attended

Yes 

Yes

Yes

Yes

Yes

Yes

Yes

Call Transfer unattended

Yes 

Yes

Yes

Yes

Yes

-

-

Call completed elsewhere

Yes

Yes

Yes

Yes

Yes

Yes

Yes

DTMF (RFC2833)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Conference 3pty

Yes

Yes

Yes

Yes

-

-

Yes

BLF Busy / Idle indication

Yes

Yes

Yes

Yes3

-

-

-

Call pick-up direct

Yes 

Yes

Yes

Yes

Yes

Yes

Yes

Call pick-up group

Yes 

Yes

Yes

Yes

Yes

Yes

Yes

Call pick-up BLF

Yes

Yes

Yes

Yes3

-

-

-

Auto provisioning

Yes

Yes

Yes

Yes

-1

Yes

Yes

SIP Security








SIPS


-2

-2

-2

-2

-

-

SIP via TLS


Yes

Yes

Yes

Yes

-

-

SRTP


Yes

Yes

Yes

Yes

-

-

Not supported by device

-1

Not supported by the platform

-2

Platform feature via FAC

3

Via key extention module

Feature codes

 The following feature codes are supported by the platform.

code

feature

*31* number

Anonymous call to this number

*32* number

Toggle Code: Enables/Disabled anonymous call for the next call On or Off (Announcement)

*32

Toggle Code: Enables/Disable anonymous call for all calls On/Off (Announcement)

#32

Toggle Code: Enables/Disable anonymous call for all calls On/Off (Announcement)



*35

Toggle Code: Hotdesking to login/out on a device

*35*[int]

Toggle Code: Hotdesking to login/out on a device

*35*[int]*[pin]

Toggle Code: Hotdesking to login/out on a device



*100 / #100

Toggle Code: Login/off in waiting queue, dependent on your previous state.

*101 / #101

Login/off in all waiting queues.

*102 / #102

Change Waiting queue status for all queues to "break"

*103 / #103

Logoff from all waiting queues.



1233

Voicemail box of user



*8

Pick up first ringing

*8[extension number]

Directed pickup of [Extension]

*8[group number]

Group pickup

*96 / #96

Voicemail box of user



*[xx]

Toggle Code: To activate/deactivate the dial plan with number xx



1233 [vmbox-nr]

Listen to voicemail messages of voicemail box number [vmbox-nr]

*96 [vmbox-nr]

Listen to voicemail messages of voicemail box number [vmbox-nr]

#96 [vmbox-nr]

Listen to voicemail messages of voicemail box number [vmbox-nr]

Auto provisioning

The Gigaset N510, N720 and Maxwell 10, Maxwell 3 and Maxwell basic are released behind the XRC Services platform including auto provisioning.

Go to Devices and click +Add and choose Gigaset pro:

Kwebbl_add_GSP.JPG

Select the desired certified Gigaset pro product:

SchermafbeeldingKwebblAddDevice.png

Enable auto-provisioning by clicking on No switch to change to Yes:

Schermafbeelding 2016-09-15 om 14.29.24.png

Enter the device MAC address and ID:

Kwebbl_add_MAC_ID.JPG

To finalize, click on next at the top.

When all steps are taken, like adding users and so on, the device will now automatically be added to the Gigaset pro redirect server.
Connect or restart the device and the device will auto-provisioned. 

Documentation and information:

Find here the support site