FAQ - F24
Serinus
F24
About F24
F24 is the paneuropean leading Software-as-a-Service (SaaS) provider for resilience. More than 5500 customers worldwide rely on F24’s digital solutions, which support companies and organizations through all areas of resilience. Solutions cover business messaging and service notification, emergency and mass notification, incident and crisis management, as well as governance, risk and compliance.
The integrated FACT24 solution supports you in operating a holistic emergency and crisis management system. The system enables fast, multimedia communication and intervention in emergencies and critical situations. In addition to pure SaaS solutions, F24 also offers classic on-premises alerting solutions, as well as a combination of both worlds. F24's hybrid approach allows the use of a central alarming solution that combines the flexibility of the cloud with the added value of a local alarm platform.
The latest FACT24 Mediagateway Release Notes can be found here: Release Notes - HelpDocs
See below for a list with supported features when using the Gigaset Nx70 together with the Serinus Alarm-Mediagateway.
AML Feature | Supported | |
|---|---|---|
Send message prio 1 - 9 | • | |
Title: Text | • | |
Title: Color (White / Green / Yellow / Red / Blue) | • | |
Icons: Type, supporting the Gigaset icon range | • | |
Icons: Color (White / Green / Yellow / Red / Blue) | • | |
Ringtone: Melody prio Low / Medium / High / Silent | • | |
Ringtone: Set/overrule volume | - | |
Message paragraph 1: Text | • | |
Message paragraph 1: Color | • | |
Message paragraph 1: Align | • | |
Message paragraph 1: Blinking | • | |
Message paragraph 1: Bold | • | |
Message paragraph 1: Underline | • | |
Message paragraph 2: Text | - | |
Message paragraph 2: Color | - | |
Message paragraph 2: Align | - | |
Message paragraph 2: Blinking | - | |
Message paragraph 2: Bold | - | |
Message paragraph 2: Underline | - | |
Vibration: Enable yes/no | - | |
Silencing: Overrule the user silence settings | - | |
Delete message: Allowed yes/no | • | |
Ignore message: Allowed yes/no | • | |
Presentation timer: How long the message is displayed on the handset | • | |
Time to Live: How long the message is stored on the DECT system | • | |
Reply options: Using softkeys to reply on messages | • | |
Message user response: Server reacts on user handling/feedback | • | |
Location: Server can ask HS to send DECT signal information | • | |
Location: Server can ask HS to send BLE beacons information | • | |
Start Alarm call via key/number: Dial phone number | ||