FAQ - Alarm, Messaging and Location

Panic Alarm buttons

There are many Panic Alarm buttons in the Market, often they are open/close contact buttons that are connected to an Alarm server. When pressed, the Alarm server will trigger an Alarm message. Often used in hospitals or care homes, or even gym facilities.
_{This is not a Gigaset product.}

Sensors

Via many different available sensors (Fire, burglary, intrusion detection, machine breakdown, ...) connected to an alarm server, it can trigger an alarm or inform a service technician about a calamity or a machine breakdown.
_{This is not a Gigaset product.}

Smart phone

Gigaset offers a wide range of Smart phones that can be used in these alarming environments.

• GS5 PRO
• GX4 PRO
• GX6 PRO

DECT handset

The following Gigaset DECT handsets can be used to trigger an alarm

• SL800H/SL750H/R650H/S650H - Start an call based alarm via
  • Manual dialing
  • Softkey press
  • Long-press keypad
• R700H/S700H - Start an call based alarm via
  • Manual dialing
  • Softkey press
  • Long-press keypad
  • Alarm (Function) key 
• Atos/Unify OpenStage M3 Plus - Start an call based alarm via
  • Manual dialing
  • Softkey press
  • Long-press keypad
  • Alarm key
  • Sensors
    • Non movement
    • Man down
    • Fast motion
    • Pull cord
    • Technical alarm
    • Time alarm

Priority :

Up to 5 priority levels are supported:

• Priority 1 is the highest call-based priority and will even intrude an existing ongoing call
• Priority 3 is the medium call-based priority
• Priority 6 is the low call-based priority
• Priority 8 is the info message-based priority to quickly inform many users, showing info an message on the IDLE display
• Priority 9 is a Broadcast-based message to quickly inform many users, signaled via an message icon

Ringtone melody :

For priority 1/3/6, the server has the option to choose the ringtone:

• Melody prio high
• Melody prio medium
• Melody prio low
• Silent

Ringtone volume :

For priority 1/3/6, the server has the option to set the ringtone volume: 0 - 100%

Message headline :

The message headline text and color can be set by the alarm server

Message body :

The message body can have 2 different paragraphs with the options:

• Own text
• Text color
• Alignment (Left / Center / Right)
• Blinking
• Bold
• Underline

How much text can be seen on the handset depends on the width of the used character (called the set width), for example the character "i" uses less space then "w".

Message icon :

The SL800H/R700H/S700H support many icons, specially created for AML environments.

• Up to 20 icons
• Icon color (White / Green / Yellow / Red / Blue) 

Respond via softkeys :

The user can respond via the softkeys below the screen, these keys are defined by the Alarm server. Some examples are: OK / Acknowledge / Decline / Make Call / ...

• Up to 10 reply options

Presentation timer :

The presentation timer is the time that the message will be signaled on the handset, valid for priority 1/3/ 6 messages.

Time to live :

The Time to live timer defines how long (seconds) a Message will stay in the system.

Message list :

Messages will automatic end in the Message list until TTL has been passed. The following options are available:

• Message list icon
• Message list text
• Message status

Vibration :

Enable vibration for incoming messages

Overrule silencing :

In case the user has activated Silent charging / Anonymous Call Silent / Time control that causes incoming message ringtones are not signaled, the server can overrule the local handset setting.

Allow ignore message :

Allow the user to ignore a message or decline that the user ignores the message.

Delete message :

Allow the user to delete a message.

Maximum number of messages :

Per handset, up to 50 messages are buffered. Then last in - first out.

Handset message status :

Informs the server about the current message status, the following status options are available:

• "queued"
• "preview"
• "fullview"
• "fullview_by_user_interact"
• "fullview_failed"
• "fullview_presentation_timeout"
• "local_ignore"
• "replied"
• "deleted"

User reply feedback :

Informs the server which softkey the user pressed based on the options provided by the server. For example: The user pressed the softkey "Acknowledge", then the server knows the message is handled by a user and other people who received the same message can be informed that somebody else will handle the message.

DECT manager and DECT base status :

The system can inform the Alarm server in case of:

• Single DECT base up/down
• Single DECT manager up/down
• Status of DECT base stations up/down
• Status of DECT managers up/down

SIP Message

Technical information how to use SIP Messages and the configuration options.  

AML installation procedure

How to install/configure the Cordless system to be used in an AML environment. FAQ - AML: Installation procedure

Location request procedure

Technical document that describes the Location request functionality. FAQ Nx70 - Location

Messaging

Technical document that describes the messaging functionality: FAQ - AML: Messaging

Notification

Technical document that describes how the DECT system informs the Alarm server about: DECT Manager and/or DECT Base status, Handset in/out of charger with the battery level. FAQ - AML: Notification

Test / demonstration tool

Here we explain you how to create your own test/demonstration environment using the open source software Node-RED FAQ - AML: Testdemonstration tool

Opening MQTT to application server

FAQ - Application servers

MQTT Message flow examples

Technical document that shows some MQTT message examples: FAQ - Application servers, message flow examples

Supported Gigaset PRO handsets

FAQ - AML: Supported handsets