FAQ - New Voice


New Voice

New Voice International AG

With over 30 years of experience New Voice International is the pioneer of “Unified Event Communication” which includes alerting, mobilisation, evacuation, information distribution and monitoring. Our solutions are tailored to specifically match individual and unique business processes in order to ensure the safety for people, assets and the environment.

MobiCall

Our main product MobiCall is a centralised software management platform which allows organizations to integrate their existing communication infrastructure (voice, text and video) with existing 3rd party systems. This provides a single platform which allows detection and centralization of all events and alarms ensuring an efficient and pre-determined response to any circumstance.

Application areas:

Mobilisation, Evacuation

Silent Alarm, Personal Emergency Call

Indoor & Outdoor Localization, Pathfinding

Conference Systems, Voice Mail & IVR

IoT Monitoring & Alerting

Physical Security Information Management

Process optimisation

Lone Worker Protection

Process Control Technology, CRM & TMS


Our Team

With successful partnerships with the biggest telecommunication companies of the world, our team is represented in Switzerland, Germany, Austria, France, USA, UAE, Australia and many more subsidiaries. We are a highly motivated and conscientious team with one clear objective in mind: Make the world a safer place!

Documentation in English

Documentation in German


newvoice2.pngSee below for a list with supported features when using the Gigaset Nx70 together with the New Voice management platform.

AML Feature                                       

Supported

Send message prio 1 - 9

Title: Text

Title: Color (White / Green / Yellow / Red / Blue)

Icons: Type, supporting the Gigaset icon range

Icons: Color (White / Green / Yellow / Red / Blue)

Ringtone: Melody prio Low / Medium / High / Silent

Ringtone: Set/overrule volume

Message paragraph 1: Text

Message paragraph 1: Color

Message paragraph 1: Align

Message paragraph 1: Blinking

Message paragraph 1: Bold

Message paragraph 1: Underline

Message paragraph 2: Text

Message paragraph 2: Color

Message paragraph 2: Align

Message paragraph 2: Blinking

Message paragraph 2: Bold

Message paragraph 2: Underline

Vibration: Enable yes/no

Silencing: Overrule the user silence settings

Delete message: Allowed yes/no

Ignore message: Allowed yes/no

Presentation timer: How long the message is displayed on the handset

Time to Live: How long the message is stored on the DECT system

Reply options: Using softkeys to reply on messages

Message user response: Server reacts on user handling/feedback

Location: Server can ask HS to send DECT signal information

Location: Server can ask HS to send BLE beacons information

Start Alarm call via key/number: Dial phone number

R700H Protect Pro Integration